Return & Refund Policy

At Ruajewels, we want you to be completely satisfied with your purchase.

1. Return Eligibility
- Returns are accepted within 7 days of delivery.
- Items must be unused, unworn, and in original packaging.

2. Non-Returnable Items
- Customized or personalized jewelry
- Items on sale (if applicable)

3. Return Process
To initiate a return, contact us at support@ruajewels.com with your order details.

4. Refunds
- Once your return is received and inspected, we will notify you.
- Approved refunds will be processed within 5-7 business days.

5. Shipping Costs
- Return shipping costs may be borne by the customer unless the product is defective.

6. Damaged or Wrong Product
If you receive a damaged or incorrect item, please contact us within 48 hours.

7. Contact
Email: support@ruajewels.com
Phone: +91 89803 62456